FAQs
How to book your studios?
Bookings can be made by contacting us through WhatsApp or email us at hello@pufferfishstudios.sg
Where are the studios located?
Studio 1: 22 New Industrial Road #07-25/26 Singapore 536208
Studio 2: 22 New Industrial Road #08-25/26 Singapore 536208
Studio 3: 24 New Industrial Road #05-10 Singapore 536210
How do we enter the studio on our booking day?
A digital password code will be given on the actual day of booking before bumping in.
What equipment/props can we use during the booking?
Studio 1
Studio 2
You can refer to the equipment and props included for Studio 2 bookings here.
Feel free to shift the furniture around the space to create your desired set.
Studio 3
You can refer to the equipment included for Studio 3 bookings here.
Our photo backdrop can be controlled using a remote, which can be found on the equipment rack, please ensure that the controller is returned to the equipment rack at the end of the booking.
What are the equipment and props I can add-on to my booking?
Where can I unload my own equipment/ park my vehicle?
Studio 1
Loading bay is located at level 1.
There are two parking lots available right outside our unit (#07-25/26) with unit numbers markings stated at the lots (carpark height limit: 2.2m). Feel free to park and unload your equipment from there.
Studio 2
Loading bay is located at level 1.
Carpark access is only available on level 7 (outside Studio 1).
Studio 3
Carpark access to studio 3 is available at level 5 (carpark height limit 4.2m).
What is your cancellation policy?
Full payment upon confirmation of booking. All rates are inclusive of GST.
50% refundable within 4 to 7 days before booking date.
Non-refundable within 3 days before booking date.
Can I smoke in the studio?
Smoking is strictly not allowed inside and outside of all studios.
Are there toilets in the studios?
Yes, there is a private toilet available in each studio.
What are the amenities in each studio?
Please refer to the information page of each studio for the available amenities in each studio here.
Can I view the studio before booking?
Yes, do not hesitate to contact us through WhatsApp or email to arrange a recce.
Will there be assistance on site during the booking/recce?
Bookings and recces are carried out remotely, however you can contact us at any point during your booking/recce for assistance and support.